Customers and Compliance Solutions: Automation for Global eCommerce
If you want to expand your brand internationally, you typically have two choices: to build a brick and mortar presence in every new country you want to operate in, or navigate a nearly impenetrable web of trade regulations and customs to ship there through eCommerce. In our increasingly digital-centric world, the latter makes more sense than the former in most cases, but that doesn’t change the fact that navigating customs compliance is still one of the biggest challenges for retailers.
Statista survey data shows that navigating customs compliance is considered the biggest challenge for international eCommerce sellers, with 51% citing it as a major challenge for their brand. Part of the reason for the challenge is that the rules for shipping internationally vary greatly from country to country, with VAT rates being just one of the many variables to keep track of. Not to mention that certain goods are prohibited from import into certain countries altogether, which can be complicated to keep track of.
This begs the question, though; how does a growing eCommerce brand build an international audience with this cumbersome system? Several new technologies have cropped up to help simplify and streamline customs and compliance, eliminating much of the complexity that comes with expanding internationally and delivering higher-quality customer experiences in the process. One of the biggest drivers of innovation here is cross-border compliance management: if a company fails at even a single step in the cross-border compliance journey, it can result in delayed shipments and dissatisfied customers.
Verte addresses this by integrating with critical eCommerce systems like payment and shopping platforms to ensure optimal efficiency. Rather than try to manage every aspect of the cross-border journey, our tools bring all of these elements under one larger umbrella, guaranteeing that retailers have access to all of the information needed to keep up with international requirements. This includes systems built to process payments in multiple currencies and alerts based on product and category, allowing for efficient inventory management and replenishment. Most importantly, Project Verde offers complete visibility and control over brands’ multiple sales channels, ensuring retailers are covered for everything from order routing to managing returns.
eCommerce as we once knew it has changed over the past few years, and with competition constantly growing, you will need to have the right tech solutions to stand out as a global competitor. Verte provides the insights and solutions for all of the many challenges that come with cross-border compliance management, simplifying the process and offering the tools needed to deliver the best possible customer experience. So if you’re looking to expand into international markets, Verte can make it happen!