Remote

IT Technical Writer

About Project Verte

Project Verte is a cloud-based supply chain platform powered by AI, designed to help multi-channel retailers compete at the next level by integrating data across multiple touchpoints and channels to manage their business needs better.

We deliver an “operating system” that offers speed, flexibility, and intelligence to partners and prospects, providing one of the most advanced 3PL systems for retailers.

Project Verte manages all back-end e-commerce operations in one place, with a network of warehouses, advanced warehouse technology, management software, and inventory tracking – underpinned by AI and blockchain to help retailers become more innovative and more competitive through data forecasting and transparency. Giving them the ability to discover new sources of distribution and a multi-channel view into their supply chain that removes productivity blind spots while consolidating data. Coupled with greater sustainability found through local urban fulfillment centers, low emission warehouse facilities, and recycled packing materials – a brand’s carbon footprint is reduced across the supply chain.

We exist to deliver the supply chain that thinks, an operating system that proactively lets retailers move confidently into the future.

Reasons you’ll love working at Project Verte:

  • Competitive pay: Our pay rates are competitive, and your paycheck is reliable when you work for Project Verte.
  • Benefits: Our range of benefits can include health care starting on day one, 401(k) savings plans, paid time off, and more!
  • Career Growth: Many of our entry-level employees move up to become leaders.

About the role:

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement

What you’ll do:

  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Desired qualifications:

  • Bachelor’s degree in relevant technical field
  • 2-4 years’ industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Firm understanding of the systems development life cycle (SDLC)
  • Previous software development experience is a plus
  • Certification through the Society for Technical Communicators

Please send resumes to hr@projectverte.com